At Marketing Digital Store, customer satisfaction is our top priority. Please read our Exchange and Return Policy carefully before making a purchase.
๐ฆ Digital Products Policy
Since our products are digital and delivered electronically, we do not offer returns or exchanges once the product has been downloaded or accessed.
However, we are committed to ensuring you have a positive experience with us.
โ Refund Eligibility
We offer refunds only under the following conditions:
The product was not delivered successfully due to a technical issue on our side.
The product is defective or not functioning as described, and our support team is unable to resolve the issue.
You made a duplicate payment for the same product.
Refund requests that do not meet these criteria will not be accepted.
๐ Refund Request Period
Refund requests must be made within 7 days of purchase.
Requests made after this period will not be eligible for a refund.
๐ Support First Approach
Before requesting a refund, we encourage you to contact our customer support team. Weโre happy to help resolve any technical issues or product concerns quickly and efficiently.
You can reach us via the Contact Us page.
๐ Exchanges
Exchanges are not applicable to digital products. If you have purchased the wrong product by mistake, please contact us immediately โ we will review your case and provide assistance where possible.
โ Non-Refundable Cases
Refunds will not be issued in the following cases:
You changed your mind after purchase.
You no longer need or want the product.
You did not read the product description carefully before buying.
You violated our terms of service or used the product in an unauthorized manner.
๐ฉ How to Request a Refund
To request a refund, please email us at:
mohamedkoudi20@gmail.com
Include:
Order number
Reason for the refund request
Any relevant screenshots or details
Thank you for choosing Marketing Digital Store. We value your trust and are here to support you every step of the way.
